Sunset Lighting Ltd Terms and Conditions
These business terms and conditions apply to SunsetLighting Ltd, Chorley New Road, Horwich, Bolton, BL6 7QJ.
If at any time you wish to ask us regarding our terms and conditions please email us at [email protected] Tel : 01204 770346
These terms and conditions shall be governed by and construed according to English Law.
By entering this website you are deemed to have accepted the terms and conditions laid out below. If you find these terms unacceptable, you must leave the website immediately.
The following terms and conditions apply to all transactions between the purchaser and Sunset Lighting Ltd and apply to all sales via our website and over the telephone. Use of our website and the placing of an order via the telephone indicates your acceptance of these terms and conditions. These terms are subject to change at any time, changes will take effect on the date they are visible on our website. Please read them carefully and print a copy for future reference.
Sunset Lighting Ltd will endeavour to ensure the accuracy of all information made available on our web site.
By purchasing these goods you are agreeing to these Terms and Conditions.
We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Acceptance of your order and completion of the contract between you and Sunset Lighting Ltd will take place upon dispatch of the order to you.
All goods remain the property of Sunset Lighting Ltd until paid for in full.
All accessories supplied with a product are subject to upgrade or change at the manufacturer’s discretion.
These terms and conditions do not affect your statutory rights as laid down in the distance selling regulation.
Pricing and Payment Terms
The total price payable for the goods will be stipulated at the time you place your order whether or not the order has been confirmed. Prices may be subject to change in some circumstances. In all cases we will inform you of the correct price and give you the opportunity to cancel your order.
Payment for orders can be made via Paypal, Visa, MasterCard, Maestro, Solo and over the telephone during office hours.
When placing an order with Sunset Lighting the billing address and telephone number must be supplied correctly. Where payment is made via debit or credit card the address must match the address the card is registered to.
Special offer prices are available whilst stocks last. Sunset Lighting Ltd reserves the right to withdraw products on special offer at any time.
Any prices quoted by Sunset Lighting Ltd at the time of order but prior to receipt of payment will be held for a period of 30 days unless otherwise stipulated at the time of quotation.
Discount codes used against purchases from Sunset Lighting Ltd will be subject to our terms and conditions.
Only one code can be used for any one purchase and codes cannot be exchanged for any monetary value.
Availability of Goods
All items are subject to availability at the time of placing your order and may be withdrawn at any time. In the event that Sunset Lighting Ltd is unable to fulfil your order, we will inform you via telephone or email (in the event of a contact number not being available). We will endeavour to propose a suitable alternative, should this not meet your requirements an immediate refund will be made.
Sunset Lighting Ltd does not accept orders from outside the UK.
On placing an order through our website or over the telephone it is the purchasers’ responsibility to ensure a clear and correct delivery address is provided including the recipients name. Should you wish your purchase be delivered to a different address an email should be sent immediately after placing your order. Please note the delivery address must fall within our delivery terms below.
Price Match Promise
The competitor's item must be identical
The competitor's item must be in stock at the time of match
The competitor's price must include delivery
The competitors price must be publicly advertised online and cannot include any membership/personal discounts
We cannot match bulk promotional offers such as buy one get one free
The competitor must be based in the UK and sell direct to customers (no auction or marketplace retailers)
No other promotional offers or vouchers can be used on top of a price match
We will not match against clearance, closing down sales or specialist retailers such as market stalls.
Delivery Terms and Conditions
Delivery charges are stated within our delivery rates area and will be clearly stated and added to the price of the products at checkout.
Delivery prices quoted are for all UK addresses, excluding the Channel Islands and Scottish Isles. AM and Saturday deliveries are optional and will incur additional charges, please contact us for details.
Most stock items are dispatched for delivery within 3 working days from clearance of payment. We will endeavour to deliver goods within the times stated. On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control.
Sunset Lighting Ltd will not be held liable for any delay in delivery caused by courier issues/disputes or severe weather conditions. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If Sunset Lighting Ltd or our suppliers are temporarily out of stock, we will notify you of this position and ask if you would prefer to wait for the item or if you would prefer a refund.
As soon as a Sunset Lightings designated courier has delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order unless otherwise agreed. Goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk.
Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery and will be fully investigated.
It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note.
If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 14 working days from delivery.
Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 14 days from delivery.
If we supplied you with a product other than ordered it is your responsibility to notify us of any incorrect goods supplied within 14 working days from delivery.
Sunset Lighting Ltd will not accept liability for goods that have been lost in transit unless we are notified within 14 days from the expected delivery date.
UK Post codes outside of Normal Delivery Rates
If the first part of your postcode is listed below please call us as you will be charged at cost for postage. The cost of postage will be dependent upon weight, the dimensions of the parcel, the value of the contents and destination.
Please note that it is our carriers who decide which areas are classed as Highlands or Islands and not us. Also the list below is subject to change.
BT, GY, HS, IV, IM, JE, KW, ZE,
AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56
FK19, FK20, FK21,
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78
PH1, PH5, PH6, PH7, PH8, PH9, PH10, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50
PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38
All products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 12 months. This guarantee specifically excludes installation of electrical fittings by a non qualified electrician, faults caused by accident, neglect, and misuse. In addition routine maintenance (cleaning etc.), consumables (light bulbs, plug fuses, cables etc.) and cosmetic damage are not covered.
Your statutory rights are NOT affected in any way by our terms.
Items must always be returned as supplied with original packaging in all cases, this includes cellowrap on any light shades included with fittings. All items returned will be inspected to ensure they have been returned in satisfactory condition prior to any refund being made. Where this is not the case Sunset Lighting Ltd will contact the purchaser with details.
No postage refund applies. Item(s) must be returned within 14 days of delivery.
Under the current Distance and Selling Regulations (2000) you have the legal right to cancel your order within seven days of receipt of your goods. Where an item is to be returned for refund due to no fault of our own, within the 14 day (from date of delivery) time frame, then the customer must meet all return transport costs.
Item(s) must be returned in the original packaging. The returnee must take care to ensure the goods are packed securely and clearly marked with the return address and the returnee’s name and address. We recommend that the delivery is insured for the full value of the goods as in the event that the items are received in a damaged condition, no refund will be made and any warranty supplied by ourselves will become void. You should also ensure that you use an insured carrier to deliver the goods unless Sunset Lighting Ltd has agreed an alternative. The carrier must also obtain a signature for any deliveries as no claim can be made against Sunset Lighting Ltd for missing items without specific proof of receipt of goods.
Postal refund applies to a maximum of £3.99 unless prior agreement has been obtained from Sunset Lighting Ltd.
All non consumable goods supplied by Sunset Lighting are supplied with a full 12 month warranty. As such a full refund/ replacement will be issued upon receipt of the damaged item(s). The major exceptions to this rule are consumables such as light bulbs and fuses etc.
Please read below carefully:
Postal refunds will only be made on provision of a valid receipt or if returned via royal mail where a label stating the return cost is present.Please note: proof of posting is NOT a receipt.
All refunds will be made no later than 7 days after the first notification of the cancellation of the order or for returned goods within 7 days of receipt of the returned items providing all terms have been met.
OUR WARRANTY TERMS
All non consumable items supplied by ourselves include a 12-month return to base warranty providing that the following terms are met:-
The item is only used in the manner it is designed to be used.
No signs of misuse are present.
All requirements for use detailed in any literature supplied are complied with.
By UK law, all lighting products that require wiring to a mains electricity supply must be done by a fully qualified and certified electrician. Any damage to the product incurred by lack of qualified installation will void the warranty of the product.
Confidentiality and Security
Sunset Lighting Ltd will make every effort to ensure that any personal information held by Sunset Lighting Ltd is kept secure and destroyed once your order is complete. Sunset Lighting Ltd takes great care to ensure our website is free of any viruses and can not be held responsible for the users computer or use of the website. We will not be liable for any loss or damage which could arise or the capture of personal information by third parties.
External links may be provided for your convenience, but they are beyond the control of Sunset Lighting Ltd. Use or reliance on any external links and the content therein provided is at your own risk. No hypertext links shall be created to Sunset Lighting Ltd by you or any other third party without express prior written permission of Sunset Lighting Ltd. Please contact us if you would like to link to our website or would like to request a link to your website.
Any breaches of the above terms will cause immediate cessation of all warranty rights.
Your statutory rights are in no way affected by any of the above Terms & Conditions.
We reserve the right to change these terms and conditions at any time without prior notice.
The content of this website is the sole property of the proprietors of Sunset Lighting Ltd. All intellectual property rights existing in this site (including without limitation any copyright and design right) belong exclusively to the proprietors of Sunset Lighting Ltd. You may download pages of this website to a local disk or other storage media and you may print off extracts of this site and share both within your organisation strictly on the basis that you do not do so for profit and on the condition that Sunset Lighting’ copyright notice is preserved at all times.
Otherwise, reproduction of part or all of the contents of this website in any form is prohibited unless for personal use. None of the content of this website may be copied or otherwise incorporated into or stored on any other website, electronic retrieval system, publication or other work in any form whatsoever. You may not frame any part of this website. Sunset Lighting' copyright notice must remain on all reproductions of material downloaded from this site. Sunset Lighting is a trade mark attributable to the proprietors of Sunset Lighting. Any other trade marks, registered or otherwise, remain the property of the appropriate trade mark owner.
Whilst the proprietors of Sunset Lighting have taken every care to ensure that the information on this website is accurate and up to date, no warranties express or implied are given as to the accuracy of the information contained on the website. No action should be taken or omitted in reliance of any information or advice placed on the website. In particular, the proprietors of Sunset Lighting accept no liability for any product descriptions or photographic representations and users are advised to make enquiries with Sunset Lighting if they have any specific requirements. All orders received are accepted strictly on the basis of our terms and conditions of sale.
The proprietors of Sunset Lighting shall not be liable for any loss or damage arising out of the use of any of the information on this website. Whilst every effort has been made to ensure that this website is virus free, we recommend that you take precautions against infection. The proprietors of Sunset Lighting cannot accept any liability for damage sustained as a result of the transmission of viruses or any other malicious content.
Unless otherwise specified, the materials on this website are directed at and are intended solely for use by those accessing the website from the United Kingdom mainland. The proprietors of Sunset Lighting make no representation or warranty that any product, service or information referred to or contained in this website are appropriate for use in other locations or jurisdictions. Those who choose to access this site from other locations or jurisdictions are responsible for compliance with any applicable local laws.
Any information acquired by the proprietors of Sunset Lighting through your use of this website will be processed in accordance with the Data Protection Act 1998 and any associated Statutory Instruments, Codes of Practice and subsequent Acts of Parliament.
Sunset Lighting Ltd can be contacted at Sunset Lighting LTD, Chorley New Road, Horwich, Bolton, BL6 7QJ,
Tel: 01204 770346
Email: [email protected]
Sunset Lighting Ltd
Registered in England and Wales no. 4956346
Registered Office, Sunset Lighting LTD, Chorley New Road, Horwich, Bolton, BL6 7QJ